In this privacy policy “we”, “our”, “us”, “Lead Project Success” and “this website” all refer to the website contained at leadprojectsuccess.com which is owned and operated by Project Planning and Management LLC. By using this website, it is assumed that you have read, and agreed to the collection, use and disclosure of your personal information as outlined below. We reserve the right to update this policy at any time without directly notifying you that we have done so (although you will likely be informed if major changes are made). It is therefore recommended that you review this privacy policy periodically so that you are kept informed of any changes. If you have concerns or questions regarding our use of your personal information please feel free to contact us via our contact page (https://leadprojectsuccess.com/contact/) or via email: [email protected]

Collection of personal information

In order to protect your privacy we only collect personal information that we deem necessary for the proper function of this website or for your own personal benefit. We may collect the following personal information:

• Your name, location, membership level and email address when creating an account.
• Your email address and name when you sign up to receive our newsletter.
• We may keep a record of correspondence if you decide to contact us for support or any other reason.
• Information about you that we obtain from service providers or third parties.
• We may ask you to complete optional surveys for purposes of research and improvement of this service.
• We obtain website traffic information via Google Analytics such as page visit statistics.
• Times and dates that you have accessed our services.
• Your IP address each time you visit our website.
• Any other information that you offer to us.

Use of personal information

We may use your personal information to:

• Ensure that this website is presented to you in an effective and personalized manner.
• Improve upon the quality of service that we can provide to you.
• Combine with information that we have collected from various sources to enable us to analyses statistics in order to make improvements to the services that we offer.
• Respond to you in a request or question that you have sent to us.
• Complete transactions including for the payment of services.
• Notify you of any changes to our service that may impact your consumption of this service.
• Provide you with information on offers or promotions for our services.

Payment processing is performed by PayPal. As PayPal is a third party, we cannot control the use of your payment information once it is under PayPal’s control. You should consult the privacy policy of PayPal for more detailed information on how your payment will be processed and how your information will be handled. PayPal’s privacy policy can be found here (https://www.paypal.com/au/webapps/mpp/ua/privacy-full). We do not have any access to your payment information as it is sent directly to PayPal.

Disclosure of personal information

We may disclose your personal information to:

• PayPal: Your payment will be processed by PayPal. See more information under ‘use of personal information’.
• Google: We use Google Analytics for purposes of tracking and analysing our website traffic in order to make improvements to the services that we provide.
• Our legal representatives if we have a reason to believe it is necessary to take legal action against anyone damaging, injuring or interfering with our rights or property.
• Public authorities if bound to do so by law.

Your personal information will not be shared with anyone other than the entities listed above.

Storage and security of personal information

We strive to store, process and transfer personal information in the most secure manner possible. This is done through various means including:

• All sensitive payment pages are encrypted with SSL in order to ensure your payment information is not intercepted.
• Payment information is not stored or even seen by us as a third party payment gateway and merchant is used for all purchases. See more information under ‘use of personal information’.
• Your information is stored on servers that are not owned by us and while we will take reasonable steps to ensure its security, the hosting provider is ultimately in control.

Traffic monitoring

Third party activity tracking is performed by Google. You are advised to read Googles own privacy policy for information on how they may use your browsing activity data. Googles privacy policy can be found here (http://www.google.com/policies/privacy/). We do not use any third party advertising partners therefore there are no tracking cookies or web beacons on this website from such advertising partners.

Accessing your information

You may at any time request access to the information that we have collected from you. We prefer that this request be in writing. All enquiries should made by contacting Lead Project Success in one of the ways below:

• Email: [email protected]
• Phone: (888) 881 1364
• In Writing: 2430 McLaurin Street, no. 218, Waveland, MS, 39576, USA

We may require that you provide sufficient identification before allowing you to access the personal information held about you. If we are required or authorized by law to do so, we may refuse to provide you with access to this information. We will either provide you with access or inform you of our decision to refuse access within 30 days of receiving your request.

Contacting Lead Project Success

We are committed to providing a fair and responsive system for handling and resolving complaints. If at any time you wish to lodge a complaint in respect of the handling, use or disclosure of your personal information by us you may do so by contacting us via one of the above methods or via our contact page (https://leadprojectsuccess.com/contact/). We will investigate your complaint and will use reasonable endeavors to respond to you as soon as reasonably possible, but no later than 30 days after receiving your complaint.

Disclosure Overseas

We may disclose your personal information to other organizations. These may include interstate divisions, organizations that are contracted to provide services to Lead Project Success (e.g., to distribute marketing material or maintain databases), and/or organizations we have partnered with, such as certain consulting firms, educational institutions and public sector organizations and agencies. We may disclose your personal information to overseas recipients in the USA, UK, NZ, & Asia Pacific for support and assistance as it uses cloud based internet applications that are hosted outside of Australia for its operational business platform.

Your Opt-Out Rights

You may opt-out of receiving communications from us by not submitting your information. If you are a member of our website we require your email address for identification and verification purposes. In this case we allow you to remove your information from our marketing lists. If you remove your information from our marketing lists it will no longer be used by us to send promotional correspondence to you. You can remove your information from our marketing lists by clicking on the Unsubscribe link at the bottom of every email we send you.

Data Collection from Children is Not Intended

The information provided to us from the various sources outlined above is not intended to contain personal information of people under the age of 18. We will never knowingly use information that we have collected from a person under the age of 18 for promotional purposes. We have not designed or structured our website to attract anyone under the age of 18.

Anti Spam Policy

Lead Project Success operates under full compliance with the CAN-SPAM Act of 2003. All of our emails contain an option to unsubscribe at the bottom of the message as well as a legitimate physical address. We may send you email messages in the following circumstances:

•  Acknowledging your application has been received and requesting you confirm the application was indeed made by you.
• Response to any form of inquiry you may make.
• Providing you with tips, free content or other material that we believe will provide of some value to you.
• Notification of new content that you have been granted access or are able to obtain access.